Privacy policy

Last Updated: August 19, 2026

At qottory, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it, and how we may share it when you visit our website or make a purchase.

1. Information We Collect

Depending on how you interact with our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order information
  • Payment-related information
  • Customer service communications
  • Website usage information
  • Device and browser information

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Process payments
  • Arrange shipping and delivery
  • Provide customer support
  • Send order confirmations and updates
  • Process returns and refunds
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment providers.

When payment information is handled directly by our payment providers, we do not intentionally store complete payment card information on our own systems.

4. Cookies

Our website may use cookies and similar technologies to:

  • Provide essential website functionality
  • Remember preferences
  • Understand website usage
  • Improve website performance
  • Improve the customer experience

You may be able to control or disable cookies through your browser settings, although doing so may affect certain website functionality.

5. Sharing Information

We may share necessary information with trusted service providers that help us operate our business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website and hosting providers
  • Customer support providers
  • Analytics and technology providers

Information is shared only when reasonably necessary to provide services, operate our business, protect our customers, or comply with legal obligations.

6. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.

To submit a privacy-related request, please contact us using the information below.

8. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children where prohibited by applicable law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements.

Any updated version will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

qottory
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110
United States

Email: support@qottory.com
Phone: +1 (346) 900-1262