Terms of service

Last Updated: August 19, 2026

Welcome to qottory. By accessing or using our website, placing an order, or purchasing our products, you agree to these Terms of Service.

1. General

qottory operates this online store and provides products and services to customers subject to these Terms of Service.

By using our website, you agree to provide accurate and complete information when placing an order or contacting us.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability are accurate.

Product appearance may vary slightly depending on your device, screen settings, or manufacturing variations.

We reserve the right to correct errors, update product information, or change product availability when necessary.

3. Orders

When you place an order, you agree to provide accurate billing, shipping, and contact information.

We reserve the right to accept, decline, or cancel an order when reasonably necessary, including in cases involving:

Product availability issues
Pricing or listing errors
Incorrect customer information
Payment problems
Suspected fraudulent or unauthorized activity

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

4. Pricing and Payment

All prices displayed on our website are subject to change without notice.

Payment must be successfully completed before an order can be processed and shipped.

You are responsible for providing valid and accurate payment information.

5. Shipping

Shipping and delivery are governed by our Shipping Policy.

Delivery estimates are provided for guidance and may vary depending on the destination, carrier conditions, weather, holidays, and other circumstances outside our reasonable control.

6. Returns and Refunds

Returns and refunds are governed by our Refund & Returns Policy.

Please review our Refund & Returns Policy before making a purchase.

7. Product Warranty

Some qottory products may include a manufacturer's warranty. When applicable, warranty information will be provided on the relevant product page or accompanying documentation.

Warranty coverage may vary depending on the product and manufacturer.

8. Website Use

You agree not to use our website for unlawful purposes or in a way that could damage, disrupt, or interfere with our website, services, or systems.

9. Intellectual Property

All website content, including text, images, graphics, logos, product information, and other materials, is owned by or licensed to qottory unless otherwise stated.

You may not reproduce, distribute, modify, or use our content without prior written permission.

10. Limitation of Liability

To the extent permitted by applicable law, qottory is not responsible for indirect, incidental, or consequential losses resulting from the use of our website or products.

qottory is also not responsible for delays or failures caused by circumstances outside our reasonable control.